Mono Solutions is looking for a talented Partner Success Manager (PSM) to join our team in Copenhagen.

You will join our dynamic and rapidly growing software company serving thousands of small and medium sized businesses (SMBs) with our world-leading online digital presence platform in 30+ markets.

As a Partner Success Manager you will play a key role in the Sales Team. You will be responsible for managing Mono Solutions’ relationships with our reselling partners, primarily based in the DACH region of Europe.

ABOUT THE JOB

It is the responsibility of the PSM to drive customer adoption and success of new products, understand their business cadence to help increase sales success and maintain a strong consistent touchpoint with all contacts. You should be comfortable at both consulting and negotiating at a management-level, backed by a strong understanding of our partners’ business and industry objectives. Key to this role is the ability to articulate value, inspire clients to sell the value of the Mono platform and encourage adoption and expansion. The ideal candidate should possess strong business and analytical expertise as well as strong account management experience.

The PSM will work closely with business development and implementation team to drive set-up and renewals to a successful completion. He/she will build and maintain strong relationships with multiple contacts within the assigned partner organizations. He/she will serve as an escalation point of contact for issues that impacts the partner’s success. He/she will be required to maintain strong working relationships with other customer facing Mono Solutions personnel in the Sales, Marketing, Product Development, Support and Finance teams.

YOUR RESPONSIBILITIES

  • Being attentive to partner needs at all times and identify up-sell opportunities
  • Being responsible for identifying key strategies for revenue acceleration and conducting Quarterly Business Reviews.
  • Developing and executing partner success plans, as well as tracking and reporting on key metrics to ensure adoption and success

WHAT WE EXPECT

  • 3+ years relevant work experience required
  • Fluent in English & German with strong spoken and written communication skills
  • BA/BS degree
  • Proven availability to collaborate and build strong relationships with partners at a senior level
  • Experience from web agency/SaaS account management, project management and/or strategy consulting
  • Exception analytical and problem solving skills, including the ability to figure out how things should work, and to identify patterns and trends
  • Familiarity with B2B marketing, sales processes and consulting best practices
  • A positive, self-starter attitude and desire to exceed expectations at every opportunity
  • Attention to detail, strong organization skills, and an absolute focus on quality of work
  • Strong social skills
  • Able and flexible to travel often (4-6 days a month)

IT WOULD BE AWESOME IF

Good understanding or experience with web presence and technology

WHAT’S IN IT FOR YOU?

  • A fast-paced, exciting and international work environment
  • Awesome colleagues from 13 (and growing) different nationalities
  • A competitive salary matching your skills and expertise
  • Great catered lunch every day
  • Team building events, social activities and Monthly Friday bars

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Information marked with * has to be filled. The database of Brinch & Partners are fully confidential. Your name will never be passed on to our clients, unless you have been invited to an interview, and we have additionally received your acceptance.

About Mono Solutions

In 2007 the web was a much different place than it is today. Large corporations paid hundreds of thousands of dollars for custom websites (okay, they still do). But what about the small business? There was a clear need in the market to help SMBs. Mono was founded in 2007 on the belief that all SMBs, despite small budgets and lack of expertise, deserve the same level of website design and performance as larger companies.

For more information, visit www.monosolutions.com

Location: Hejrevej 28, 2400 Copenhagen NV

Deadline: No Deadline. Interviews will be conducted on an ongoing basis.

Application

The application and selection process will be done in collaboration with Brinch & Partners. If you would like to know more about this opportunity, please feel free to contact Partner Mia Svantemann Ramskov.

Contact:
Partner Mia Svantemann Ramskov
Phone: +45 2426 6670
E-mail: ms@brinchpartners.dk

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